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Corona Yellow Pages > Appliances > Hartshorn TV & Appliance

Hartshorn TV & Appliance


108 River Rd Corona,CA 92880 map
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(5)
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5
 
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Leslie G

Leslie G

Saturday, September 26, 2009
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Customer Service is not good
We were referred to Hartshorn by Frigidaire as an authorized factory repair service. Our new front loader was working perfectly, but we had issues with mildew and also an intermittant noise during the spin cycle. The repairperson came out yesterday and looked at our washer. Last night, when I tried to wash some clothes, the water didn't completely drain during the rinse cycle --leaving the clothes sopping wet -- too wet to put in the dryer. Never had a problem like this prior to the service call. Obviously, something the service did touched off this problem. When I called Hartsforn this morning -- I was told I would have to wait until Monday for them to come out and fix the problem. This problem was obviously a result of something the repairperson accidentally did during the course of the service call. Very poor customer service and no manager to complain to since this is a family-run business. You're just stuck if there's a problem.

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Cons: Poor customer service
Recommended: Yes
 
wagnerfamily

wagnerfamily

Saturday, March 29, 2008
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Excellent Service
I thought I knew what the problem was with my refrigerator. I was given an estimate of $250.00 over the phone. The repair man from Harshorn came out and diagnosed the problems and handed me a bill for $95.00 for parts and labor. I was very relieved that the bill was not greater than the quote. Two days after the service call I thought the regrigerator was still not quite right, so I called and asked for the repair man to come back. He came back that same day and checked out the refrigerator again. The problem this time was not the refrigerator, but the store bought thermometer and the location I had put it in. I bought a new thermometer from Hartshorn for $15.00. There was no charge for the second visit. For less than half of the original estimate, my refrigerator is working properly. The service was prompt, friendly, honest, reasonably priced, and they made sure the problem was fixed. I will call Hartshorn the next time my appliances need service.

Read more at national.citysearch.com
Pros: Long time Corona business, prompt service, reasonable prices, great service
Cons: None!
Recommended: Yes
 
coronasteve

coronasteve

Monday, June 18, 2007
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Their Service dept if great!
I have had John from their service department out to 3 different residences over the last 5-6 years. He serviced 3 different models of dishwashers, a dryer, and 2 different washing machines.

The previous poster possibly wanted something for nothing. A service call even if there is not a possible resolution, still costs money.

Read more at national.citysearch.com
Pros: Very accomodating with service times and knowledgeable service
Recommended: Yes
 
skeetercowgirl

skeetercowgirl

Thursday, July 20, 2006
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Avoid doing business with!!!
Price gougers! Charge $40.00 to come out. The fee is waived but repairs are $150.00 minimum. You either end up paying them the $ 40.00 and starting all over to find a reputable company.
I needed a fuse replaced on my dryer. It took 15-20 minutes to replace. The fuse cost $16.00. I was billed $155.24. Ridiculous.

Read more at national.citysearch.com
Pros: None
Cons: Just don't do business with them, unless you really want to throw your money away.
Recommended: Yes
 
Citysearch User

Citysearch User

Wednesday, July 27, 2005
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Good electronic gear at good prices. by Josh M. at InsiderPages
If you have need of any high end audio or video equipment, or are just looking for a dishwasher or stove or the likes, than you should definitely stop by Hartshorn TV & Appliance. They are very friendly and are willing to help you however you have need, and actually know what they are talking about when you have questions about any of their merchandise. In the audio video department, they sell the higher end components that you don't usually find in the big chain stores, and everything they sell is at a good price, usually MSRP or lower.

PROS: Carry harder to find items and specialty items, diverse merchandise.
CONS: Small selection from what they do carry.

Read more at national.citysearch.com
Recommended: Yes
 
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Business Details on Hartshorn TV & Appliance

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Phone Numbers:
Primary Phone: (951) 737-2678, Fax: (951) 737-1270